Privacy Policy

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1. Introduction: IncidentIQ is dedicated to safeguarding the privacy of its users and ensuring compliance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines the types of information we collect, how we use it, and the rights users have regarding their data.

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2. Information Collection: We collect information that users provide voluntarily, such as contact details and user-generated content. Additionally, we may automatically collect certain information, such as IP addresses and device information, for analytics and security purposes.

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3. Use of Information: The information we collect is used to provide and enhance our services, communicate with users, and personalise their experience. We do not sell or share personal information with third parties for marketing purposes without explicit consent.

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4. Data Security: We employ robust security measures to protect user information from unauthorised access, alteration, or disclosure. This includes encryption, access controls, and regular security audits.

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5. Your Rights: Under the GDPR, users have the right to access, rectify, or erase their personal data. They can also restrict or object to its processing and request data portability. Users can exercise these rights by contacting us directly.

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6. Lawful Basis for Processing: We only process personal data when there is a lawful basis to do so under the GDPR. This may include user consent, contractual necessity, legal obligations, or legitimate interests pursued by IncidentIQ or a third party.